Privacy & Security
PRIVACY AND SECURITY POLICY
All services provided in our store are registered at the Istanbul address and belong to our company Biconsilio and are operated by our company.
Our company may collect personal data for various purposes. The following outlines how and in what manner personal data is collected and how it is protected.
By filling out various forms and surveys on our store or for membership, certain personal information (such as first name-last name, company information, phone number, address, or email addresses) related to the members is collected by our Store as required by the nature of the business.
Our company may, at times, send campaign information, new product information, and promotional offers to its customers and members. Our members can make their choice regarding receiving such information while registering; subsequently, they can change this selection from the account information section after logging in, or they can notify us through the link in the notification message they receive.
During the approval process carried out via our Store or email, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope defined by the "User Agreement" we have with our Members.
To identify problems related to the system and to quickly resolve issues or disputes that may arise concerning the service provided, our Company records and uses the IP address of its members. IP addresses can also be used to generally identify users and collect comprehensive demographic information.
Our Company may use the requested information for direct marketing purposes, either by itself or by collaborators, even outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by our Company or provided by the user, or information regarding transactions made through our Store, may be used by our Company and its collaborators for various statistical evaluations, database creation, and market research, without revealing the identity of our members, even outside the purposes and scope determined by the "Membership Agreement."
Our Company undertakes to keep confidential information strictly private and secret, to regard this as a secret-keeping obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, and to prevent the entire or any part of the confidential information from entering the public domain, or from unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our e-commerce sites. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things to pay attention to to understand that you are on a secure site. One of these is a key or lock icon in the bottom line of your browser. This indicates that you are on a secure internet page, and all your information is protected by encryption. This information is used only in connection with sales transactions and in accordance with your instructions. Information about the credit card used during shopping is encrypted with a 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for query. If the card's usability is approved, shopping continues. Since no information about the card can be viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, for customers who place an order from our shopping sites for the first time, it is necessary to first verify the accuracy of their financial and address/phone information before their order can proceed to the supply and delivery stage. If necessary, the credit card holder or the relevant bank is contacted to check this information.
Only you can access and change all the information you provide when you become a member. If you securely protect your membership login information, it is not possible for others to access and change your information. For this purpose, a 128-bit SSL security area is used during membership transactions. This system is an unbreakable international encryption standard.
Internet shopping sites with an information line or customer service and clearly stated address and phone numbers are preferred more today. This way, you can get detailed information on all matters you are curious about and gain healthier information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to whether the company's full address and phone number are listed on internet shopping sites. If you are going to shop, make sure to note down all the phone/address information of the store you are buying the product from before making your purchase. If you don't trust it, call and confirm before shopping. All information about our company and its location is specified on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you send to us via the mail-order credit card method will be stored by our company according to the principle of confidentiality. This information is held for 60 days against possible credit card withdrawal objections that may arise with the bank and is then destroyed. If any amount other than the approved mail-order form amount you send us in exchange for the products you ordered is charged to your card, it naturally does not pose a risk as you can object to the bank and prevent this amount from being paid.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within its website. Our company bears no responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited cases specified below, our Company may disclose user information to third parties, outside the provisions of this "Privacy Policy." These cases are limited to;
1. Complying with obligations imposed by laws, decree-laws, regulations, etc., issued by competent legal authorities and currently in force;
2. Fulfilling and implementing the requirements of the "Membership Agreement" and other agreements concluded by our Store with users;
3. Requesting information about users for the purpose of conducting a properly executed investigation or inquiry by a competent administrative and judicial authority;
4. Cases where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
Never write your credit card number or passwords in emails you send to our Store's Customer Service regarding any order. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transferred from your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and their use of the website through a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from main memory or your email. Most browsers are initially designed to accept technical communication files, but users can change settings to prevent technical communication files from being received or to be warned when a technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the site or by sending electronic mail to users or by publishing them on its site. If the Privacy Policy provisions change, they become effective on the date of publication. For any questions and suggestions regarding our privacy policy, you can send an e-mail to info@biconsilio.com. You can reach our company using the contact information below.
Company Name : Biconsilio
Address : Istanbul/Üsküdar
Email : info@biconsilio.com
Tel: 0546 615 02 01
Fax: